Added 3 years, 7 months ago.
Hello there,
Thanks for reaching out. By logging off did you mean after importing the Decal your PADS layout software is exiting? Can you please provide us more information about the issue so that we can reproduce it?
Thanks,
Faust
Answered 3 years, 7 months ago.
Hi,
that is correct after importing the Decal the PADS layout is exiting without any prompt messages that is why I'm not sure what is the exact reason .
Answered 3 years, 7 months ago.
Hello there,
Thanks for clarifying the issue, we will let our engineers know about this and get back to you soon.
Answered 3 years, 7 months ago.
Hi there,
May I know if it only crashes every time you import the exact part or it happens to all other parts? May I also know what version of PADS layout do you use?
Answered 3 years, 7 months ago.
Hello! Thank you for patiently waiting. The BSP613P footprint has been updated - Please let us know how it goes and also if the issue replicates on other parts.
Answered 3 years, 7 months ago.
Isn't this already solved? Are you not using the right method
Answered 3 years, 7 months ago.
Hello,
While the issue for BSP613P is already solved, we need to check if it continues happening on the user's side to discard any software issues.
Our PADS symbols and footprints are completely compatible with the software - we have a tutorial to import them right here:
https://support.snapeda.com/en/articles/2651564-how-to-import-into-pads
Answered 3 years, 7 months ago.