Cannot search for anything
Hi, I am trying to search for parts but no matter if I put in a part number, manufacturer, or component type, it either says no results found or timed out after a long time (including the website's examples like Texas Instruments and video encoder https://www.snapeda.com/search/?q=video+encoder&SEARCH=SEARCH&sort=). It isn't an internet connection problem and a few parts can be searched such as the example https://www.snapeda.com/search/?q=PIC32MX250F128D-I%2FPT&SEARCH=SEARCH&sort=, so what is preventing the search and how do I fix it? Thanks.
Added 1 year, 8 months ago.
3 Answers
Hello there!
This is Román from the SnapMagic support team. Thank you for reaching out to us!
Our team is aware this is an existing issue and is working to fix it. We will provide updates once the issue is solved.
In the meantime, could you provide us with some screenshots of the iussue on your end via [email protected]?
This would help us troubleshoot the issue faster.
Thank you!
Answered 1 year, 8 months ago.
Hi Román,
I tried searching now and it's fixed so I don't have screenshots, but this morning it would say:
Your search for - (something) - did not match any parts. But, never fear! You can request it here.
What you can search:
A Part Number - ex: PIC32MX250F128D-I/PT.
A Manufacturer - ex: Texas Instruments.
A Component Type - ex: video encoder.
Answered 1 year, 8 months ago.
Hi aetherael,
Glad to know it is fixed on your end.
Our team is working on this issue to prevent it from happening in the future.
Thank you for bringing this to our attention!
If there's anything else you'd like us to know, feel free to contact us.
Have a nice day!
Román.
Answered 1 year, 8 months ago.