Why isn't the data actually available for this part?
I would love to know why the search results say you have a datasheet, a footprint, and a 3D model of this part, and the ONLY thing that's actually available is the datasheet.
Why would you advertise that you have data available when it's really not?
Added 3 years, 8 months ago.
2 Answers
Hi there!
Thank you for reporting this. In cases where we don't have a model for a part, we sometimes link the footprint and the 3D model based on the package details. It seems to be in this case, that even though there was a model linked to this part page, a duplicate on our system caused the model to be unlinked.
Our team is currently looking into this and we will let you know once we have an update. We apologize for the inconvenience.
Thanks again.
Answered 3 years, 8 months ago.
Hi again!
Thank you for patiently waiting. I just wanted to give you an update here. We were able to fix the issue with this particular part, you can now download the footprint and 3D model at this link: https://www.snapeda.com/parts/C1206C103J5RACTU/KEMET/view-part/. In the meantime, the team is working on fixing the root cause so we can avoid this instance happening again. If you find any other cases, please feel free to let us know so we can investigate.
Thanks again and have a great day!
Answered 3 years, 8 months ago.