Did I reach a download limit?
I have tried downloading my library for several hours but keebs getting the following answer: "We've snapped our fingers, but the conversion factory is backed up with orders. Try again in a while after the backlog clears.".
Do you have any idea when I can expect to be able to download?
Best
Thom
Added 3 years, 5 months ago.
2 Answers
Hello there,
Thanks for reaching us. Seems there is an issue with one of the files on your batch library, which caused you to reach our daily download limit of 50 parts. We shall download the whole batch for you, and send the files to your email.
Answered 3 years, 5 months ago.
Hi,
Thank you for your quick response. Can you tell which part is causing the problem so I can remove it or reload it so the problem doesn't reoccur?
Answered 3 years, 5 months ago.