Question over my account ban
I am a student working on a circuit design project. I recently experienced an error while trying to download footprints for standard resistors (e.g., 0805 series). I haven't used any automated tools or scrapers. Could you please check if my account or IP has been mistakenly flagged?
If I have tolerated any of rules, sorry for my misdoings and hope you could give me a second chance.
Thank you for reading this QnA. have a nice day.
Added 1 week, 6 days ago.
2 Answers
Hello Raorue
Thanks for reaching out. It looks like you've hit your daily download limit.
Are you seeing this error: "We've snapped our fingers, but the conversion factory is backed up with orders. Try again in a while after the backlog clears"?
If so, try again in a few hours (daily limits reset in 24hrs). In the meantime, could you tell us more about your project and how many parts you need? We may be able to extend your limit if we understand your use case better.
If you're seeing a different error, please share it and I'll investigate right away.
Best Regards
Amina
Answered 1 week, 5 days ago.
Hello Raorue
Just checking in 😊 I hope everything is working smoothly now!
Your daily limit should have reset by this point, so you should be able to download without any issues. If you’re still seeing an error, let me know and I’ll jump right in to help.
Happy to assist anytime!
Best Regards
Amina
Answered 1 week, 4 days ago.