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Hello there,

Thanks for reporting an issue with 1312020030000 at SnapMagic. Our team has been notified about this, and we shall get back to you as soon as they have a reply.

Kindly let us know if you have any questions.

Hello Ali,

Thank you for your patience while we investigated the issue.

We were able to replicate the incorrect model in the Altium format and identified the root cause as a conversion queue issue, which led to an incorrect 2D model being generated. The queues have since been cleared, and the correct model is now available for download in Altium format.

Please feel free to download it again and use it in your design. We sincerely appreciate your diligence in reporting this—it helps us improve our services for the entire community.

Best Regards,
Amina