Website shows datasheet, schematic symbol, footprint and 3D are available but 3D does not download and when #d Model is clicked on it asks if I want the part made. How do I get the 3D if it exists?
Added 1 year, 1 month ago.
Hi there,
Thanks for reporting the issue. Upon checking, it looks like indeed it shows that there's a 3D model available in the search but on the part page, it doesn't have a 3D model.
I will forward this to the team so they can further investigate. We will keep you posted on the progress.
Thanks!
Answered 1 year, 1 month ago.
Hi again,
Thanks for patiently waiting. After investigation, it was confirmed that it's a bug on our end. We do not have the 3D model for this part but you can download it directly from the CUI website here: https://www.cuidevices.com/product/resource/snapeda3dmodel/pj-102bh?utm_source=snapeda&utm_medium=referral&utm_campaign=snapeda-3d-models
I hope this helps and thank you for raising the issue. We will let you know once we fix it.
Let me know if you have any questions.
Answered 1 year, 1 month ago.
Hello there,
This is Carlos stepping in for Faust, thanks for patiently waiting. This part page is now redirecting to CUI for the 3D model, and you can now click the "Download Now" link to use this part on your designs.
Please get back to us if you ever need anything else. We'd be happy to help!
Happy designing!
Answered 5 months, 1 week ago.