Added 3 days, 17 hours ago.
Hello Elliot,
Thank you for your patience while we investigated this issue.
We were able to replicate the incorrect model in Altium format and identified the root cause as a conversion queue issue, which led to an incorrect 2D model being generated. The queues have since been cleared, and the correct model is now available for download in Altium format.
We sincerely appreciate your diligence in reporting this, as it helps us improve our services for the entire community.
Best Regards
Amina
Answered 3 days, 11 hours ago.